Analysis on Awareness and Usage of Fintech Platforms among MSMEs in Andhra Pradesh

International Journal of Emerging Research in Science, Engineering, and Management
Vol. 2, SI1 (2026), pp. 279284
Proceedings of Selected Papers from the
National Conference on Emerging Trends in Commerce and Management
NCETCM-2K26
2026-03-30 to 2026-03-31
Vijayawada, Andhra Pradesh, India
Organized by Andhra Loyola College, Vijayawada, India
eISSN: 3107-9075

This work is licensed under a Creative Commons Attribution 4.0 International License .

Analysis on Awareness and Usage of Fintech Platforms among MSMEs in Andhra Pradesh

1Namburu Ashok Babu, 1Aripirala Arun, 2Namburu Vijayabhaskar

1Assistant Professor, Department of MBA, NRI Institute of Technology, Visadala, Guntur, India
2Assistant Professor, Chalapathi Institute of Technology, Mothadaka, Guntur, India

Abstract

Financial Technology (FinTech) has emerged as a transformative force in the financial ecosystem, particularly for Micro, Small, and Medium Enterprises (MSMEs). It offers innovative solutions such as digital payments, online lending, and financial management tools that enhance business efficiency. This study examines the awareness and usage of FinTech platforms among MSMEs in Andhra Pradesh. A structured questionnaire was used to collect data from MSME owners, and statistical tools such as percentage analysis and chi-square tests were applied. The findings indicate that while awareness of FinTech platforms is relatively high, actual usage varies depending on factors such as digital literacy, trust, and accessibility. The study concludes that FinTech adoption significantly contributes to MSME growth but requires further awareness and infrastructure development.

Keywords: FinTech, MSMEs, Awareness, Digital Payments, Financial Inclusion.

📄 Download Full Text PDF

DOI: 10.66710/ijersem.v2si1.35

Open Access • Peer Reviewed Article

References

  1. C. A. Asaana, “FinTech Credit and MSME Financing: Evidence from Developing and OECD Countries,” Finance Research Open, vol. 2, no. 2, p. 100113, Mar. 2026. https://doi.org/10.1016/j.finr.2026.100113
  2. B. Ganguly, S. R. Chowdhury, R. Ghosh, and D. Ghosh, “What Hinders AI Adoption in MSMEs of India? – Importance and Interlinkages Between the Barriers,” Indian Growth and Development Review, vol. 18, no. 1, pp. 72–92, Mar. 2025. https://doi.org/10.1108/IGDR-05-2024-0070
  3. A. S. Satpathy, S. K. Sahoo, A. Mohanty, and P. P. Mohanty, “Strategies for Enhancements of MSME Resilience and Sustainability in the Post-COVID-19 Era,” Social Sciences & Humanities Open, vol. 11, p. 101223, Nov. 2024. https://doi.org/10.1016/j.ssaho.2024.101223
  4. N. Abu, F. P. Da Silva, and P. R. Vieira, “Government Support for SMEs in the Fintech Era: Enhancing Access to Finance, Survival, and Performance,” Digital Business, vol. 5, no. 1, p. 100099, Dec. 2024. https://doi.org/10.1016/j.digbus.2024.100099
  5. N. S. Lestari, D. Rosman, and I. Triana, “Analyzing the Effect of Innovation and Strategic Planning on MSME Performance, Utilizing Technology Adoption as a Moderator,” Procedia Computer Science, vol. 245, pp. 500–507, Jan. 2024. https://doi.org/10.1016/j.procs.2024.10.276
  6. S. Verma, S. Shome, and M. K. Hassan, “FinTech in Small and Medium Enterprises (SMEs): A Review and Future Research Agenda,” European Management Journal, vol. 41, no. 6, pp. 950–971, Aug. 2023. https://doi.org/10.1016/j.emj.2023.07.003
  7. B. Sanga and M. Aziakpono, “FinTech and SMEs Financing: A Systematic Literature Review and Bibliometric Analysis,” Digital Business, vol. 3, no. 2, p. 100067, Oct. 2023. https://doi.org/10.1016/j.digbus.2023.100067
  8. S. Chen and Q. Guo, “Fintech, Strategic Incentives and Investment to Human Capital, and MSEs Innovation,” The North American Journal of Economics and Finance, vol. 68, p. 101963, Jun. 2023. https://doi.org/10.1016/j.najef.2023.101963
  9. V. Nalluri and L.-S. Chen, “Modelling the FinTech Adoption Barriers in the Context of Emerging Economies—An Integrated Fuzzy Hybrid Approach,” Technological Forecasting and Social Change, vol. 199, p. 123049, Dec. 2023. https://doi.org/10.1016/j.techfore.2023.123049
  10. M. Sethi, N. S. Bohra, A. Johri, and M. Asif, “Emerging Dimensions in Fintech: Insights from Bibliometric Analysis,” Digital Business, vol. 5, no. 1, p. 100113, Feb. 2025. https://doi.org/10.1016/j.digbus.2025.100113
  11. Md. S. Rahaman, Siva Naga Lakshmi Alluri, and Chigurupati Keerthana, “Role of Artificial Intelligence in Business Management across Various Sectors,” International Journal of Emerging Research in Science Engineering and Management, vol. 2, no. si1, pp. 270–278, May 2026. https://doi.org/10.66710/ijersem.v2si1.34
  12. S. Jha and R. C. Dangwal, “Fintech Services and Financial Inclusion: A Systematic Literature Review of Developing Nations,” Journal of Science and Technology Policy Management, Apr. 2024. https://doi.org/10.1108/JSTPM-03-2023-0034
  13. S. Chandra, S. Muniraj, S. Y. Reddy, V. Raju, B. R. Kumar, and S. K. Katta, “Blockchain and AI Integration in Fintech: Securing Financial Transactions and Ensuring Transparency,” in 2025 IEEE 4th World Conference on Applied Intelligence and Computing (AIC), GB Nagar, Gwalior, India, 2025, pp. 257–261. https://doi.org/10.1109/AIC66080.2025.11212004
  14. M. Das, “Sustainable Leadership Practices and Organizational Performance: A Study of Indian MSMEs,” International Journal of Emerging Research in Science Engineering and Management, vol. 1, no. 4, pp. 33–38, Oct. 2025. https://doi.org/10.58482/ijersem.v1i4.5
  15. N. Vani, Venkata Lakshmi Keerthi K, and M. Poornima, “Impact of Work-from-Home Policies on Employee Productivity in MSMEs,” International Journal of Emerging Research in Science Engineering and Management, vol. 1, no. 2, pp. 20–25, Aug. 2025. https://doi.org/10.58482/ijersem.v1i2.4